Email services and issues go hand in hand, and we all have somewhat accepted the reality that issues will arrive in email services from time to time. Issues don’t really bother email users as long as they are quickly fixed by the companies. It is when those issues become persistent that people start to get worried about them.
Today’s discussion will be based around the common issues that appear in SBC Global email and how to cope with them. If you are using SBCGlobal email, then the following information will be of great use to you, so just keep reading.
Issue 1: Unable to send and receive emails properly.
If you are dealing with this problem, then you need to check whether your email client is working properly or not. If the website manager has provided you with an email client, then you will have to use the clients, which you have installed. You should also check if you’re able to send and receive emails via webmail or not. If yes, then the issue lies in your email client, so get a new email client. If you’re not able to send emails via webmail, then the problem is with the server.
Issue 2: Can’t send emails through an email client, but are able to receive emails.
If this is the problem you’re facing, then you need to check the port corresponding to the ‘spam’ emails. That port is ‘Port 25’, and if you find that the ISP has blocked that port, then that’s the reason why you were not able to send emails. In case, you are managing your site yourself, then make sure that you have a dedicated IP address, which you can use to access an alternate port, having port number ‘2525’
Issue 3: ‘Accurate Authentication Required’ Issue while sending emails
While checking your email client, pay attention to the authentication setting for outgoing server, whether it has been set to ‘password’ or not. If you happen to use an email client, then the authentication settings can be found under the outgoing server, but it needs to be set to ‘password’.
Issue 4: Problems related to POP Lock
If your webmail service has been configured using POP3 settings, then make sure to check the lock on the email file while checking emails because there are chances of data getting corrupt. If you’re using your email on different devices simultaneously, then your email account will boot due to lock. Therefore, you need to wait until you can check your email again. POP related errors can be resolved by getting in touch with SBC Global email login.
Issue 5: Difference between IMAP & POP
In IMAP, every email is stored in its dedicated folder in the form of a directory, whereas in POP, emails are stored in a single huge file on the webmail server. An email account configured with IMAP settings is easier to configure than POP. Moreover, POP is problematic while accessing mammoth mailboxes, but there is no such problem with IMAP.